Privacy Policy

Effective Date: 6 September 2025

At CervicalPillows.ca, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us.

1. Information We Collect

We may collect the following types of information when you use our website:

Personal Information: such as your name, email address, phone number, billing/shipping address, and payment details when you place an order.
Non-Personal Information: such as your IP address, browser type, device information, and browsing behavior on our website (via cookies or analytics tools).

2. How We Use Your Information

We use your information to:

Process and fulfill your orders.
Communicate with you about your purchase, shipping, or customer support requests.
Send you promotional offers or updates if you opt-in to our mailing list.
Improve our website, products, and services.
Comply with legal and regulatory requirements.

3. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information. We may share your information only with trusted third parties who help us operate our business, such as:

Payment processors and financial institutions.
Shipping and delivery providers.
Service providers for website hosting, analytics, and marketing.

All third parties are required to keep your information secure and use it only for the purpose of providing services to us.

4. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can adjust your browser settings to disable cookies, but this may affect the functionality of the website.

6. Your Rights

You have the right to:

Access the personal information we hold about you.
Request corrections or updates to your information.
Opt-out of marketing communications at any time.
Request deletion of your personal information, subject to legal and business obligations.

To exercise these rights, please contact us at:

wellmart.canada@gmail.com

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

8. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with the revised effective date.